by
Ceilume

Answers to Questions about Thermoformed Ceiling Tiles










Material
Made of durable, lightweight, paintable, washable, vacuum thermoformed high impact polymer plastic.

Size
All tiles are 23 3/4" x 23 3/4" square.

Colors
Standard color is white. Tiles may be painted any color.

Painting
You bet. Any of the ceiling tiles work wonderfully with paint! We always recommend that you experiment with some free samples (and the paint of your choice), to make sure the end result will be exactly what you want.

Decorative Strips
Decorative strips are used to cover the joints between tiles. They have an embossed dot and dash pattern. Strips are furnished with an applied adhesive tape. Peel the paper backing off and place over the tile joints.

Decorative strips are also used with Crown molding. They are applied over the bottom flange of of the molding on the wall.

Edge Trim
Edge trim tiles are ceiling tiles with a minimum pattern that lends itself to cutting and trimming. These tiles are used along the perimeter of a room to fill in between the primary tile layout and the wall.

Fire Rating
All Ceilings Magnifique tiles and molding made by Ceilume after 09/01/07 are produced from Class 1fire rated material.

Popcorn Ceilings
Ceilings Magnifique ceiling tiles may be used to cover popcorn ceilings. You can install a low profile grid over the existing ceiling and then install grid mount tiles, put 1" furring strips over the existing ceiling and then install direct mount tiles or scrape the popcorn ceiling off (the smoother the better) and then install direct mount tiles.

Visit The Natural Handyman or Ron Hazelton's House Calls for more information about removing popcorn ceilings.

Shipping
Most orders are shipped by UPS. All pricing is FOB Graton, CA. The customer pays the freight. Larger orders may be shipped via motor freight.

Packaging
Corrugated cartons are used for packaging. On motor freight shipment cartons are loaded on pallets. (There is a $10.00 packaging charge on all product orders.)

Terms of Payment
Visa, Master Card, American Express, or Personal Check (prior to shipment).

Return Policy
We know you will agree that returning merchandise is inconvenient, expensive and no fun for everyone involved. That is why we take such great pains to avoid returns by making sure our customers understand what they are ordering right from the start, and that's where we need your help.

Please read the item descriptions and supporting information carefully. We make great products, and we guarantee that what you receive will be exactly what we describe. And please take advantage of our sample programs where offered. The more you know about what you are ordering, the happier we are to sell it to you!

Because most of our merchandise is manufactured to order, we must charge a 35% return fee on any products that are returned to us. We will only accept return merchandise for 30 days after customer receipt, and the customer is responsible for all shipping charges. All returns must be authorized in advance, so please call or email us for a Return Authorization Number. No returns are allowed on orders of more than 500 2X4 tiles or 1,000 2X2 tiles.

The very best return policy really is to not ship them in the first place, and with your help we can make that policy a 100% success

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Copyright © 2007 Ceilume's Ceilings Magnifique. All rights reserved.
Revised: August 20, 2007

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